Terms of Service

    Last updated: January 2025

    Please read these Terms of Service carefully before using our services.

    1. Acceptance of Terms

    By accessing and using the services provided by MIDAS X DIGITAL 202503126648 (003728067-D) ("Company", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement.

    2. Description of Services

    MidasX Digital provides AI-powered automation solutions including but not limited to:

    • Process mining and consulting services
    • Generative AI and agentic systems development
    • Intelligent document processing solutions
    • System integration services
    • Training and academy programs
    • Custom automation solutions

    3. User Responsibilities

    You agree to:

    • Provide accurate and complete information when using our services
    • Maintain the confidentiality of any account credentials
    • Use our services only for lawful purposes
    • Not interfere with or disrupt our services or servers
    • Comply with all applicable laws and regulations

    4. Intellectual Property Rights

    All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by MidasX Digital and are protected by international copyright, trademark, and other intellectual property laws.

    5. Service Availability

    We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services with or without notice.

    6. Payment Terms

    For paid services:

    • Payment terms will be specified in individual service agreements
    • All fees are non-refundable unless otherwise stated
    • Late payments may result in service suspension
    • Prices are subject to change with 30 days notice

    7. Limitation of Liability

    To the maximum extent permitted by law, MidasX Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

    8. Indemnification

    You agree to indemnify and hold harmless MidasX Digital from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

    9. Termination

    We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service.

    10. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

    11. Changes to Terms

    We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website. Continued use of our services constitutes acceptance of the modified terms.

    12. Contact Information

    If you have any questions about these Terms of Service, please contact us:

    MIDAS X DIGITAL 202503126648 (003728067-D)

    Email: contact@midasxai.com

    Phone: +60 11-1530 9513

    Address: Kuala Lumpur, Malaysia